Showing posts with label Canadian blogger in Finland. Show all posts
Showing posts with label Canadian blogger in Finland. Show all posts

Wednesday, 19 February 2020

LAFA Experiences: Meeting My 1st Finn

Believe it or not - my first experience meeting a Finn was back in 2006 and in Canada.
I had absolutely 0 intention of moving to Finland - why would myself or my at the time spouse bother?! -  so meeting a random Finn at the local pub was culturally exciting as it was.

I was the designated driver for my group of neighbours that wanted to go see the World Hockey Championship game on the bigger screen.  My (now ex) spouse was out of country at a conference and I had nothing else to do - so why not?

I went to hold down a table while the guys went to get a drink and there this guy approached me at my table...

"Hi, are you from Japan?" he asks boldly and cheerfully.
"Uh, no - I am from here...." I respond quite confused and mildly irritated at this possible drunk guy using a shitty pick-up line.
"Oh so you are a Canadian?! NOT from Japan?" - him genuinely confused.
"Yep...100% Canadian.  You're in my town," I say firmly.
"Oh okay.  Well, I *dramatic hand flaring gestures* am from ....Finland," he proudly announces.
This piques my interest and I inquire if he's a student or on exchange or what and he advises me...I kid you not -

"I am THE WORLD'S BIGGEST Ice Hockey Championship fan ever!"

By this point I am convinced he is plastered beyond belief as it was quite a bold statement (I have 0 interest in hockey actually) and who calls it "ice hockey"?!
Apparently Finns do - that's who.

So he advises me he is here for the championships and I am blunt with him in the nicest East Coast Canadian way possible...

"So you traveled all the way from Finland to Halifax, Nova Scotia in Canada to watch the hockey game...at a bar on a television screen?"
"Noooo I have tickets for X games and finals of course!"

That makes more sense.

My friends are approaching and he quickly darts off and before he does leave - he does suggest I visit him in Finland.

No Whatsapp number, Facebook friend request or even a name.

I laugh and shrug it off - honestly why would I move to Finland?!

"Thanks buddy but I have no reason to go to Finland.  Enjoy your stay though!" I cheerfully wave him off and that's it.

3 YEARS LATER....

I am absolutely 26 weeks pregnant, confused and arrive to Finland and am mortified I will meet that guy from Cheers who said I should visit him in Finland...I don't really remember what he looks like but what if he popped up out of nowhere and called me a liar for not coming to Finland?!  LOL ridiculous I know but the thought still runs through my mind - 10 years later.

Anyway 6 years later...
I am on a Tinder date...yeah not what you think.  I am divorced and meet a nice father of 3 who is - obsessed with hockey.
Ice hockey - obviously.

And I share this story about the first time I met a Finn and while we are eating pasta - he says, "Yeah - I know that guy."

You know how in movies the stunned actress (usually) is eating and begins choking or food falls out of her mouth and she doesn't look so graceful anymore?! Yeah...that was me - not choking but food falling out of my mouth....realllllly classy.

"WHAT?!" I begin flipping out.

Tinder Date confirms the description of the guy and location because Hockey Dude IS the biggest fan and travels anywhere the International Ice Hockey Federation championship games (IIHF) play.  He has been to my city....Tinder Date and Hockey Dude happened to be good friends so he messaged him and inquired if he remembered me...

"Well, good thing is he probably lives in a larger city like Helsinki, Tampere or elsewhere.." I mumble as I try to eat my pasta like an adult instead of a toddler with no teeth.

"Nah - he lives in Jyväskylä actually..." - Tinder Date continues to eat like it's no coincidence or big deal.

I begin to alternate between "OMG" and "SHUT UP!" and "NO WAY!" and internally trying to think if my subconscious had tucked the images of Hockey Dude so far away that I may have walked past him in the last few years and had no idea....and he probably thought I was just another exchange student or the other popular stereotype - a Thai married to a Finn. 😂

And there you have it ladies and gentlemen...the tale of meeting my 1st Finn.

And there's no sequel to that Tinder Date because we magically never met again...gee I wonder why? LOL

The End.

LAFA

Friday, 14 February 2020

LAFA Interviews: Sigma Freelancing

I got to sit down with Tara Malay of Sigma Freelancing the other night and while Tara and I have a bit of history back when we lived in Jyväskylä - we did not get to see each other often until I moved to Turku for work a few months afterward!
I had moved here in August 2018 and did not know anyone really other than my workmates and at the time partner that I dated - so it was wonderful to see a familiar face!

Now - over a year later, I sat down with her to discuss what brings her to Finland and what IS "Sigma Freelancing".



"What brought you to Finland and when did you move here from the USA?
I moved here in August 2016 to study my masters abroad.  I had other expat friends living in Finland already and also some I had met from Germany while studying there abroad.

What did you study?
I was doing my Masters in Applied Linguistics.

Do you plan to study more here and if so - would it be a continuation of your current study field or something entirely different?
After I obtain Finnish citizenship I would like to go to the police school in Tampere.
They offer their education program in Swedish, which would mean smaller classes as there are less Swedish speakers and I am fluent in Swedish!

Why the police force?
I have always had an interest in the law and law enforcement and as a foreigner - I believe we should know the local laws.
I feel that foreigners that require police assistance or are involved with a police matter somehow - would prefer to have someone they can communicate easily with in English.  And if they do not speak Finnish or Swedish - then they would be able to express themselves in English in an emergency situation.

Where are you from in the USA?
I am from Dallas, Texas.

Other than language differences - what was a major culture shock for you moving to Finland?
How extremely introverted Finns can be and they really can keep to themselves - and I myself am an introvert!

What cities did you live in other than Turku?
I have lived in Dallas of course, New Orleans (Louisiana), Dortmund (Germany), Jyväskylä (Finland) and I have spend a lot of time in Stockholm (Sweden).

What are your hobbies?
Reading, nature photography, watching Youtube videos, reading fashion magazines and I love cooking!

When did Sigma Freelancing come about?
Around November 2019 I was incredibly frustrated because I did not have a job and I couldn't find one at all - so I decided to make my own job and I have filled paperwork and am just getting started.

What does "Sigma" represent?
Sigma is my favourite Greek letter! I did a semester in Ancient Greek Literature and I also really like the look of it.  It is used a lot in math and it means it is the sum of something.
In physics it has to do with a term called "self-energy" in condensed matter physics.  Basically self energy is the energy that a particle has - as a result of changes it itself caused in its own environment.

Sigma's core values are offering services to small business companies who need help with social media platforms and help these businesses understand the value of a strong social media presence.

What do you do as a freelancer?
I am teaching my clients to understand value and strategy.  If you don't have an idea - you're going nowhere.  If you can understand what each social media platform can give or offer you - then utilize them accordingly - then your customer flow can increase significantly.

Why do you want to be a freelancer?
Being from the USA there is a warped sense of work and life balance.  For me - as a freelancer - I have the freedom to be my own boss, do as much work as I feel comfortable doing and it gives me the ability to achieve a healthy work and life balance.
Because I know a lot of people can burn themselves out at their jobs - whether they are entrepreneurs or not!

Do you find it difficult to find clients that need your services?
I am officially licensed but I am in progress of getting legal insurances and once that is obtained then I will be taking on clients.
I do feel there is a niche for my services.  People KNOW what social media is but knowing how to utilize their social media platforms fully is where I am needed.

Are Finns open-minded to having an expat handle their business-related affairs with Sigma Freelancing?
The assumption is that it would be on a customer-by-customer basis.  Everyone has different needs.

What is it like for an expat to open up their own small business or become an entrepreneur?
I think it is quite simple and knowing Swedish DEFINITELY helps.
All the sites, information and documents are available in Finnish but of course there are some things that do not translate well to Swedish or it is missing altogether so you need to hunt for it.
There is a really strong entrepreneurship community in Finland and they can provide you with information packages depending on what kind of business you are registering.

There is the link for the Finnish Patent and Registration office.
And also there is "My Enterprise Finland" which is a public service managed by Ministry of Economic Affairs & Employment - this would be handy for those wanting to start up their own business!

I informed Tara that everyone else I have interviewed so far would disagree with that statement based on language skills and requirements alone and this is where Tara has the upper hand - being very fluent in Swedish!

How would you change the system for expat students living in Finland - if you were given the power?
I would change the Finnish language requirements.  At least based on when I was attending the University of Jyväskylä - depending on what you studied of course - I would focus more on day to day situations and be more of a spoken-heavy course.  We did a lot of book-based learning and it was not enough.
I did not feel comfortable or learn enough to order food or ask for assistance while out shopping.  So there are huge gaps in my learning of the Finnish language.
There should also be caps in the amount of students per class as well.  At most - 20 students.  Everyone has different levels and it is mandatory to study Finnish for a single semester.  Within one of my classes there were multiple and huge gaps (both in learning and the knowledge of the Finnish language) and there would be easily 30+ people in the same room!

How would you change the system and application process for expat small business holders living in Finland - if you were given the power?
I would have everything available in English.  I do understand that the two official languages of Finland are Finnish and Swedish but there are SO many foreigners needing jobs that they could do a better job if they offered their existing skills as business owners.

How does Sigma Freelancing compare to other freelancing companies in Finland?
It is hard to compare because everyone is different.  I think my idea is unique and upcoming and the social media strategy business is becoming more popular and necessary.

Is Sigma Freelancing a franchised/already established company or you're completely independent and 100% local?
I am 100% local and independent.

I pointed out that there were other "Sigma Freelancing" companies online but she confirmed that she is not affiliated with those and is completely independent.

Do you feel having a social media presence helps to boost customer flow?  What kind of social media presence do you have with Sigma Freelancing?
Currently I have Instagram and am in the process of building a Twitter account and a Facebook page.

A lot of people think social media is only for connecting with friends and family.  But once you utilize it to its full potential - your audience is THE whole world.

Sigma Freelancing will be offering services for Pinterest, Instagram, Facebook and Twitter.  And while a lot of people think Pinterest is just for food and crafts - you can actually do a lot more with it!

What are the pros and cons or challenges of having your own small business in Finland from a foreigners perspective?
Pros
Because I speak Swedish - one major pro is that all the documents are available in Swedish!
There is also a strong entrepreneurship community in Finland and I really do feel very supported.

Cons
Well, not everything is in Swedish so there is a bit of a treasure hunt involved.  Some things are missing and sometimes I have to find it in Finnish or English and translate it accordingly.

If you do not speak Swedish or English - banking can be difficult.

As an American - certain laws affect expats in foreign countries.  For example, some banks don't comply with American banks regulations so getting a Finnish bank account with insurance - whether it be personal or a business one - is extremely difficult.

There is a law called "Foreign Account Tax Compliance Act (FACTA)" so as an American we have to abide by this.

In Finland we have to file taxes once a year where as in the USA we have to file taxes every quarter but even though we have to file in both countries we only have to pay to Finland and the IRS can see we pay taxes to another country.  Of course this depends on how much you make.

Do you feel your education you have currently has prepared you for running a small business?
I would say 50/50 because from a language perspective - most definitely.  I have the language skill sets to make my idea sell.
But I learned a lot of the business side from my father as he has worked in a bank before and still works in a business-related field.  I learned a lot also from friends, other business owners and online videos too.

Starting businesses has ran in my family for a very long time - my great uncle knows how to make cowboy boots and actually my great grandfather was into super custom-made cowboy boot making and had his own shop.  He was actually an apprentice for "Lucchese Bootmaker" brand!
So I come from a family of self-makers.

Is freelancing in your field popular in the USA?
It is starting to become really popular among those in their late 20's to 30's.  The only thing is that a lot of jobs do not offer pension plans so you have to ensure you have enough in your savings for when you retire - but with freelancing, you are in control of everything - including when you retire.

There is not enough creativity being used in companies and you are often told to suppress it.  But with freelancing - you only limit yourself and you can use as much creativity as you want.

What advice would you give to other expats wanting to run a small business themselves?
Best thing you can do is to be friends with someone who is an entrepreneur or has their own business.  Be sure to ask questions of other business owners and of the entrepreneurship community!  Especially befriend those that are in a business that is similar to your business you are trying to start.

Don't be afraid to mess up and also, don't be afraid to ask for help!

What languages do you speak?
English is my native language and I am fluent in Swedish.  However, my German is pretty good and my Spanish, Russian and Finnish skill levels are very basic.

Starting up a self entrepreneurship in Finland as an expat is a very high risk in this particular field.  Did you consider signing up via Ukko or anything similar to reduce the risk to yourself and your business idea?
(Ukko is a light entrepreneurship company that handles taxes and a lot of the paperwork for you so you can work legally and test out your business idea.)
I don't know if I'll do that.  It seems like they take care of a lot of the bureaucratic work and I've already done that, plus the banking stuff.  I need an accountant, but that's easy enough to find.  I think that Ukko would be good if you can't speak Swedish or Finnish, but if you can, then I don't really see the use for it unless you're unsure of the banking and insurance side of things.
Also, I enjoy trying to learn these things for myself because I think it's good to know as a business owner.


Where do you see yourself and Sigma Freelancing in 12 months, 5 and 10 years respectively?
In 12 months I would like to have at least 4 clients.
In 5 years I would like to expand my business and hire an employee or two.
In 10 years I would like to have a second office in Sweden or Germany and go international.  Currently I am working from home."

I would like to thanks Tara for taking the time to meet with me and sharing insight of what it's like to start a business from a Swedish-speaking American point of view!
You can find Sigma Freelancing  on Instagram, Facebook and on her site here.

LAFA

If you are interested in having an interview with me and being featured in my blog - please email me!
LearningaboutFinland(a)gmail.com

Sunday, 2 February 2020

LAFA interviews: Nurmi Dao

Hämeenkatu 7 - Turku
Nurmi Dao is a place I had heard of from multiple friends (of which I have maybe 5 in Turku 😅 because they keep moving abroad!) and had been meaning to visit for awhile.

They opened in November of 2019 - and are conveniently located on the busy street of Hämeenkatu (#7) - which is quite close to the university and not too far from the center of downtown as well.

I had no idea how big it was inside - despite a friend showing me a quick video from his visit a month or two ago.
I went a few minutes early to get a feel for the location (aka not get lost getting there!) and also to check out the vibes and environment inside.
It was very warm and inviting, clean and neatly organized and I was blown away by the space itself.  The shop is two floors and the bottom floor contained a wide variety of dry goods while upstairs had some but also had fresh produce for sale as well.
I also was fortunate enough to observe her customer service with a few customers before introducing myself and noticed that she is quite pleasant and cheerful and eager to assist customers who may need help. 
This is quite rare in Asian grocery stores - even where I am from - you typically know what you need and where to find it, so there is really no need to talk to the shop owner unless requesting an item to be ordered or to pick up an order...so this was quite a game changer and I was excited to meet her and interview her.


I was warmly welcomed by the owner - a Vietnamese lady by the name of Duong Dao - but you can also call her "Sony" and we sat down and got started with the interview!

"What brought you to Finland, specifically Turku?
I came to do my masters here at the university.  My thesis still needs to be completed.
In Vietnam I had already graduated and was working at a commercial bank and decided to come to Finland to study my masters because I received a scholarship and the tuition fees were cheap.


Is Nurmi Dao a franchise from Vietname or elsewhere - or is this a 100% local small business in Finland?
It is a 100% local small business here in Turku.

Did you find it difficult opening up a small business in Finland?
It was fairly easy to make an online website once you have a Finnish Social Security Identification number.
But it was difficult to set up and get the business running because all the documents are completely in Finnish and the staff you need to ask questions from do not always speak English. So I often used Google Translate (Finnish to English) to get some of the paper work completed.

Do you have any advice for any upcoming expat entrepreneurs hoping to open their own business in Finland some day?
Make sure you read all the business laws, procedures and be sure to know the tax matters.  You may want to hire a company that can do the tax portion for you so you are not subject to any penalty fees!
I was impressed with how well stocked
the shop was!

Is it difficult to have a business in the public with communication or language barriers if there is one?
It is very difficult if the customer does not speak English as I do not speak Finnish. 
Children and older customers tend to not know any English and Google Translate does not always work with what they want to know.
Because of the language barrier - I am not able to provide the best customer service I can and that makes me sad.

Considering there are at least 3 other Asian shops in Turku - what makes yours different in comparison?
I think the location is quite different because I am not right at the center.  I am near the University and there are not any Asian grocery stores here.
I also pride myself on customer service and I try to interact and chat with all of my customers and give them a nice, clean and tidy experience - along with a welcoming one. 

Do you find majority of your customers are Finns or expats?
Majority of customers are Finns and I am selling quite basic Asian ingredients for expats so not many are Asian customers.

What are the pros and cons (or challenges) of having an expat-based business - both for yourself and for the community?

Pros
A quick view of the bottom floor which is MASSIVE!
For myself - I could not get a job in Finland so this is my job and a luxury!
For the community - they get to know other cultures different than their own and because they are talking with me and asking questions - they get to learn more!

Cons/Challenges
For myself there is quite a lot of stress and I have to work very hard to keep this business running because I am the only employee working here.
For the community perspective - Finns can be quite shy so they need to be quite brave to step into some place new.

Would you like to open up a new location within Turku or elsewhere in Finland?
If I had the money I would invest into a chain investment with local restaurants.
Perhaps in the future I could provide the ingredient supplies to the restaurants.

What are the most popular items purchased here?
Finns seem to love Japanese products! And also the Korean noodles, seaweed miso soup, ginger candies - there really are many Finns that enjoy spicy food!

Do you find your goods are in high demand in Finland - especially in Turku?
Not really - because most daily use ingredients can be found at the local K or S-Markets.  There are maybe 1-3 items that customers said they could not find elsewhere.

Are people interested in trying new ingredients or new recipes?
Sometimes! We have recipes posted throughout the store that customers can take a copy of so they can try it at home - and some do.  Sometimes I have customers that request recommendations as well. 


How often do you get new shipment and do you take special requests for customers who want to purchase specific or special items?
We get new shipment weekly and customers can request items and I will try my best to get the items they need!  

What is something that CANNOT be ordered or purchased from your shop?
I now have a license to sell alcohol (mostly beer) up to 5.5% but I cannot order more than that percentage.  I also cannot order cooking wine due to complications from the company I could order from.  

What is the most popular ethnic food group or type of groceries that customers are searching for?
Japanese food is the most popular!
A warm welcoming sign 

For a first time customer who is trying to cook Asian food at home - what would you recommend for a recipe or ingredients to try?
I would recommend ready to eat kimchi with cooked rice and fried eggs with crumbled dry seaweed on top! It is a really great combo actually!

You opened your shop in mid-November 2019 - where do you see yourself in the future?
I hope to have enough business going that in about two years I can hire staff so I can focus myself in another project!
Currently I am working 99% alone with this business.
Within about 7 years I would like to begin the chain investments I mentioned earlier.


What does "Nurmi Dao" mean or represent?
My husband's last name is Nurmi and my last name is Dao.

What would you like your customers to know about you and your business?
I hope customers - especially Finns are more welcome to trying new foods.  I hope customers remember my store as a place where they can explore another culture and foods.

Did you always dream or plan to have your own business?
No, I did not really plan on or dream of becoming a business person.

Do you have other social media or websites or only use Facebook?
Nurmi Dao is on Instagram and also on Facebook and I am working on an official store website but it does take time.

Warm thanks to the lovely Sony for such a relaxed and happy interview!  I look forward to purchasing my Asian grocery needs there and hope you also consider supporting a local business as well!

LAFA
If you are interested in being interviewed and featured in my blog - please feel free to contact me at:

learningaboutfinland(a)gmail.com